The SureFire Managed Services Framework

At s2s, we offer three categories of support services and a category of service enhancements:

SureFire Maintenance

s2s offers a range of services that enable you to efficiently build a support and maintenance package that addresses your networking needs in alliance with key vendors like Cisco, Mitel and Enterasys. The aim of our maintanence service is to combine personal service and knowledge of our clients businesses with hardware replacement services backed by leading vendors and stringent service level agreements (SLAs)  as well as access to neccessary software updates.

SureFire Supported

The range of reactive support services from s2s offers you the ability to access technical assistance through the extensively qualified experts engineers in our NOC, via a dedicated support queue. We offer flexible options for support including pre-paid contracts with pay-as-yo-go options as well as access to engineers on an hourly basis.

SureFire Managed

We deliver business value by reducing the cost of managing solutions over their lifecycle by providing proactive technical services and direction and thereby allowing your business to focus on what it does best.

SureFire Enhanced

Gain access to specific services such as our network monitoring technology, network compliance manager or our continuous vulnerability assessment technology. Deploying these advanced technologies will give you transparency over your network infrastructure, locating and resolving problems before they start.